If a place is booked within 4 weeks of attendance then we will require payment in full to secure the booking.
If a place is booked more than 4 weeks in advance then we require a 25% deposit to secure the booking. The balance will be due 4 weeks before the date booked. Email reminders will be sent out 2 weeks, 1 week and the day before the balance is due. If payment is not received on time then you will automatically lose your place and your deposit and if you wish to rebook your place (subject to availability) then you will need to pay in full again.
Please note that once places are paid in full then we will be unable to offer a refund should you not be able to attend for any reason. You can transfer to another day within the same holiday period if we have availability, but we will be unable to offer a refund under any circumstances.
Any Refund Policy Queries please contact us at the following:
The Treehouse Club
Norsey Woods Education Room
Outwood Common Road
Billericay, Essex CM11 1HA
Doublegate Ln, Rawreth
Wickford SS11 8UD
Phone: 01277 656921
The Treehouse Premier Child Care LTD
England and Wales
Registered office address: 7 nelson street, Southend-on-Sea, Essex SS1 1EH
Registered number: 07562747